• Privacy Policy

    Yanature Ltd – trekkingmauritius.com

    Last updated: 22.04.2026

    1. Who We Are

    This website, trekkingmauritius.com, is operated by Yanature Ltd, a company registered in Mauritius.

    Registered Address:
    41 Morcellement Villaze, Black River, Mauritius

    Directors:
    Henri Fayolle
    Nicolas Queland
    Yan de Maroussem

    Throughout this document, “Yanature”, “we”, “us”, or “our” refers to Yanature Ltd.

    2. Scope of This Policy

    This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

    • Visit our website
    • Book or enquire about our experiences
    • Contact us via forms, email, or messaging tools
    • Interact with our services as a customer or partner

    We are committed to protecting your data in accordance with:

    • The Data Protection Act 2017
    • The General Data Protection Regulation (GDPR) where applicable

    3. What Data We Collect

    We collect only the data necessary to operate our services effectively.

    a. Information you provide directly

    • Full name
    • Email address
    • Phone number
    • Nationality
    • Booking details (activity, date, participants)
    • Special requirements (fitness level, medical conditions relevant to activities)

    b. Payment information

    Payments are processed securely via MIPS and Mauritius Commercial Bank.

    We do not store your full card details on our servers.

    c. Automatically collected data

    • IP address
    • Browser type and device
    • Pages visited and time spent
    • Cookies and tracking data

    4. How We Use Your Dat

    We use your information to:

    • Process bookings and deliver experiences
    • Communicate with you before and after your activity
    • Provide customer support
    • Improve our website and services
    • Comply with legal and safety obligations

    We do not sell your personal data.

    5. Legal Basis for Processing (GDPR)

    Where applicable, we rely on:

    • Contractual necessity (to deliver your booking)
    • Legitimate interest (improving services, communication)
    • Consent (marketing communications, cookies where required)

    6. Sharing Your Data

    We may share your data only when necessary with:

    • Local guides and partners delivering your experience
    • Payment providers (MIPS, MCB)
    • IT and website service providers
    • Legal or regulatory authorities if required

    All third parties are required to handle your data securely.

    7. Data Storage & Security

    We implement appropriate technical and organizational measures to protect your data:

    • Secure hosting environments
    • Encrypted payment processing
    • Restricted internal access
    • Regular monitoring and updates

    Your data is stored only as long as necessary for operational and legal purposes.

    8. Cookies

    We use cookies to:

    • Ensure proper website functionality
    • Analyze traffic and user behavior
    • Improve user experience

    You can control or disable cookies via your browser settings.

    9. Your Rights

    Depending on your jurisdiction (including GDPR), you have the right to:

    • Access your personal data
    • Correct inaccurate data
    • Request deletion of your data
    • Restrict or object to processing
    • Withdraw consent at any time

    To exercise your rights, contact us at:
    info@yanature.com

    10. Marketing Communication

    We may send you emails related to:

    • Your bookings
    • Important updates
    • Occasional offers (only if you opted in)

    You can unsubscribe at any time via the link in our emails.

    11. Third-Party Links

    Our website may contain links to external websites.
    We are not responsible for their privacy practices.

    12. International Data Transfers

    As a tourism business, your data may be processed by partners outside Mauritius.

    We ensure appropriate safeguards are in place when transferring data internationally.

    13. Children’s Data

    Our services are not specifically targeted at children.
    We only collect minors’ data when necessary for bookings and with guardian consent.

    14. Updates to This Policy

    We may update this Privacy Policy periodically.
    Changes will be published on this page with an updated date.

    15. Contact

    For any privacy-related questions or requests:

    Yanature Ltd
    41 Morcellement Villaze
    Black River, Mauritius

    Email: henri@yanature.com